NCAA’s New Enforcement Chief Sees Colleges as Customers

Call it the kinder, gentler NCAA. Hoping to quell criticism over high-profile problems in its enforcement division, the National Collegiate Athletic Association is pushing an unusual approach—treating athletics departments more like customers than adversaries.

The idea, championed by Jonathan Duncan, who was named head of enforcement this week after serving for a year as interim chief, is not entirely new. But some say Mr. Duncan, a former lawyer accustomed to working for his clients, has taken it to a different level.

In recent months, his staff has turned over tips and potential violations to some colleges accused of wrongdoing, asking them to handle the initial investigation rather than doing so itself. (In the past, the NCAA rarely gave out such information.)

Mr. Duncan has established a quality-control group to help assure colleges that his investigators are using sound tactics—a problem the association took heat for during its inquiry at the University of Miami. <Read more.>

Via Brad Wolverton, The Chronicle of Higher Education.